Values & Principles

OUR MISSION

To be the global leader in the manufacture and supply of glass products, through the best use of our people and technology and the pursuit of innovation.

First in Glass™

OUR VALUES

People are the most important asset of our company.

We value:

Trust and mutual respect
Integrity and professionalism
Team work and mutual support
Open communication
Initiative and creativity
Passion and resilience
Individual and social responsibility

OUR STAKEHOLDERS

We aim to be judged as best in class by:

OUR CUSTOMERS
To be their preferred supplier for glass products and related services
OUR EMPLOYEES
To be their preferred place to work
OUR SHAREHOLDERS
To be their preferred long term investment

OUR GUIDING PRINCIPLES

Success will be achieved by:

Ensuring that all our decisions and actions add value to the company
An obsession with safety, in belief that all accidents are preventable
The development of the potential and motivation of all employees to enable the use of the right people in the right place
The achievement of defined quality standards to satisfy internal and external customers
The development and use of market-leading technologies for products and process
Monozukuri: having a passion for manufacturing excellence-through benchmarking, best practice and standard operating procedures
Genchi Genbutsu: making decisions after going to the source to understand conditions on the shop floor and in other workplaces
Making decisions based on data, facts and analysis
Seeking to continuously improve in all our activities, through the application of the PDCA (Plan, Do, Check, Act) methodology
Efficiency in everything we do, exploiting synergies and achieving cost leadership throughout
A commitment to high standards of social responsibility in the communities and environments in which we operate.

July 2006